Chief Shannon began his public safety career in 1982 as an EMT/Paramedic. In 1988, he joined the Glendale Fire Department, where he advanced through the ranks to become Assistant Chief by 2004. During his tenure in Glendale, he oversaw Fire Operations, Logistics, and Major Event Planning.
In 2008, Shannon became the Fire Chief of Salt Lake City, Utah, where he implemented significant organizational and cultural changes within the Salt Lake City Fire Department. He returned to Arizona in 2009 to serve as Scottsdale’s Emergency Manager and was appointed Fire Chief in October 2012.
Tom Shannon pulled the 48/96 schedule from his members, citing safety concerns over call volume. But here’s the thing—call volume and duration wouldn’t be nearly as overwhelming if his firefighters weren’t required to ride into the hospital on every single stomach ache call.
Instead of pushing for more units at the busiest stations or addressing the real issues behind burnout, he chose the easy route—sacrificing a schedule his members valued. Rather than standing up for his firefighters, he seems more focused on protecting his comfortable retirement gig.
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Tom Shannon pulled the 48/96 schedule from his members, citing safety concerns over call volume. But here’s the thing—call volume and duration wouldn’t be nearly as overwhelming if his firefighters weren’t required to ride into the hospital on every single stomach ache call.
Instead of pushing for more units at the busiest stations or addressing the real issues behind burnout, he chose the easy route—sacrificing a schedule his members valued. Rather than standing up for his firefighters, he seems more focused on protecting his comfortable retirement gig.