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Overview
The Sun City Fire District- or the Sun City Fire and Medical Department, was established in 1966, as the new retirement community of Sun City was established. The District provides fire and emergency medical services for the communities of Sun City, the Town of Youngtown, and Citrus Point .
The Fire Department has grown to include 3 fire stations, an administrative headquarters, seven pieces of apparatus, six ambulances and two command vehicles, to cover the first due area of 17 square miles and a population of over 47,000 people. The department employs over 100 fire prevention, suppression, EMS, investigation, administration, and maintenance personnel; daily emergency response consists of 29 employees. The department’s prevention force is also augmented by approximately 10 volunteer fire inspectors, public education specialists and receptionists.
On January 10, 1990 the Sun City Fire Department joined a consortium of fire departments and entered into an automatic aid program with Phoenix, Glendale, Peoria, Tempe, Tolleson, Laveen and Daisy Mountain. Since that day, the closest and most-appropriate firefighters are dispatched to the emergency regardless of jurisdictional considerations. The basic principle for automatic aid is that all jurisdictional boundaries are erased. The automatic aid system is why you might see one or more fire trucks from one or more cities or fire districts arrive at your emergency. The Automatic Aid Consortium, commonly referred to as the Automatic Aid, is comprised of over 20 cities and fire districts that provide emergency services for an area of over 2,000 square miles throughout the Phoenix Valley.
The delivery of fire protection, special operations, and emergency medical services in the Phoenix Valley is a model for intergovernmental cooperation, efficiency, and customer service. Automatic Aid, the system that provides the customer with the fastest response to their emergency, has been working daily in the Valley for over thirty years. Automatic Aid is considered the “Gold Standard” of emergency service delivery systems.
Staffing levels, equipment, and water supplies have resulted in an improved Insurance Services Office (ISO) rating. Insurance Services Office (ISO), has a system for determining the price of fire insurance in a community through a 1 to 10 classification system. Sun City Fire District’s business owners and residents enjoy a Class 2 fire insurance rating that was awarded in 2018.
Fire Departement
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Contact Information
, Arizona
Rating Breakdown
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5 Reviews on “Sun City Fire and Medical”
Sun City is a busy department with a high call volume, so the pace can definitely keep you on your toes. That said, the camaraderie among the crews makes all the difference. The teamwork, support, and laughs you get around the station are top-tier. If you’re looking for experience and a solid brotherhood, this is the place to be.
It’s a busy department with a high call volume but the camaraderie makes the busy days worth it. We have a lot of members who are truly trying to make Sun City better for our community and making sure the members are taken care of. Overall has been a great place to work at.
Sun City is a great department to work for, the crew atmosphere and culture is unmatched. The call volume is very high and winter days are long. The call type is very boring on the other hand. Mostly fall injuries with the occasional good medical call. The high call volume and good medical calls definitely will make you a good provider. The fire aspect is hit or miss. Will run a good streak and get some good fire. Overall the crews make it worth while.
Sun City is a small department that runs big city calls. We’re fast passed and busy which allows members to gain a lot of experience in a short amount of time. We have a good variety of calls that’s mixed with the “routine calls” and high stress calls created well rounded members.
This department allows and supports members to grow within our system. They provide learning opportunities through west side classes as well as at the state and national level. We’ve grown a lot in the time that I’ve been here and truly have a family emphasis. I’ve been told yes and have had endless amounts of support more times than I’ve been told no.
We are becoming a younger and younger department which has its ups and downs. But I am truly excited to see where we end up.
I knocked the resources strictly for the fire district aspect of the department. We ball on a budget that’s for sure.
Leadership- Our leadership is very labor friendly. They’re always game to listen to what we have to say/suggest and have been leading the department in a good direction. They’ve been making strides with the resources we have to lower call volume on the crews. We recently implemented a program to bill for non-transport calls. In doing so, they’ve taken ownership of the decision and stood firm in the face of public criticism instead of letting it all fall on us. Takes guts to make the decision to charge for calls, especially considering we’re first in the valley to do it. I applaud administration for making this move for the organization.
Work environment-
In the stations- Our 90-100 boots on the ground department is a great big happy family. Everyone knows eachother and their family. No matter what station or shift, I come into a warm welcome and a good time. We have several interview candidates tell us how the culture in our department is nothing like they’ve seen in the valley and have always felt welcomed. It’s extremely humbling to hear these things from people on the outside. It’s truly amazing to see how our membership comes together to take care of our own when someone has hardship at home. From top to bottom we’re a young department which creates a great environment for new ideas and fun! We’ve got great sense of mentorship. Newer people quickly become mentors themselves and do a great job at it. We’re progressive while honoring the culture and traditions of the fire service. With the motivation from our guys and the support of our administration a lot gets done to improve the department.
In the field- We’re a very busy department, arguably one of the busiest in the state ~Per captia~. We have a busy station and a busier station. This leads us to have experienced, well rounded providers on our trucks. Sure we get our fair share of low acuity calls. That’s the job! Overall, our patient care is strong and our citizens love us. With the high call volume, you’re bound to get solid ALS calls and good working fires. Our city has everything from high dollar white carpet houses to section 8 apartments I wouldn’t walk around at night unless I’m in uniform. Sun City is a place where you actually get to do the job and use the skills you train on.
Resources and equipment- We are a fire district, we don’t have the fancy tax base municipal departments have. Many nonprofits in our city rely heavily on our services but don’t contribute through taxes, which puts a strain on our resources. However, no one in the organization is at fault for our financial challenges, just how the cards were delt. As I mentioned earlier, admin is doing a great job exploring ways to increase revenue to help manage call volume and keep our members taken care of, while the union pursues legislation aimed at securing more funding. Our pay is competitive compared with other departments in the Valley. Despite the tough economy, many of us have been able to build comfortable, stable lives for our families.
Staffing and scheduling- Our scheduling is extremely fair. Staffing rotates people for roving and doesn’t just beat up the guy with the least time on. Fortunately, our 3 stations are close, if you get roved, you’re not getting sent far. We’re on 48/96 running 15-30 calls a shift depending on season and station. I speak for most of our members when I say we love the schedule and would never want to change.